Updated: February 2026

Written by the Keith & Françoise Real Estate Team, Ontario Realtors®, with experience advising landlords, tenants, and sellers on how access and showing issues affect active tenancies and real estate transactions across Ontario.

Key Takeaway

Access and showings during a tenancy are a common source of conflict in Ontario. Disputes typically arise when assumptions are made about what access looks like in practice rather than considering how tenancy rules are applied.

Questions about access and showings often come up during active tenancies, particularly when a property is being sold or re-rented. While access is permitted in certain circumstances, disagreements frequently occur when expectations are not aligned.

This article supports our main guide on Leasing in Ontario and explains why access and showing issues are commonly misunderstood during a tenancy.

Why access during a tenancy is often misunderstood

Many conflicts stem from the assumption that property ownership alone determines access. In practice, access during a tenancy is shaped by tenancy rules that balance property management needs with a tenant’s right to reasonable enjoyment.

Problems most often arise when one party relies on lease wording or past experience without considering how access expectations are treated in Ontario tenancies.

Showings and access during active tenancies

Showings during a tenancy are one of the most common points of friction between landlords, tenants, and sellers. While showings may occur, disputes tend to arise around frequency, timing, and communication rather than the concept of access itself.

In practice, conflicts are less about whether access is possible and more about how access is handled once a tenancy is underway.

Why lease wording does not eliminate access disputes

Lease clauses often attempt to address access and showings in advance. However, lease wording alone does not resolve all access-related issues once real-world circumstances arise.

This is why access disputes frequently surface months into a tenancy, particularly during sales, refinancing, or lease transitions.

How access issues connect to other leasing concerns

Access and showing disputes are closely connected to broader leasing issues, including how tenancies continue after a sale and how lease endings are handled in practice.

For related context, you may also wish to review Selling a Tenanted Property in Ontario and How Residential Leases End in Ontario.

Common sources of conflict around access

In many cases, disputes arise not because access is entirely denied, but because expectations differ between landlords, tenants, and third parties involved in the process.

Addressing these expectations early often reduces the risk of prolonged conflict.

Frequently Asked Questions

Can a landlord access a unit during a tenancy in Ontario?

Yes. Access may occur in certain circumstances, but disputes often arise when expectations are not aligned.

Why do showings cause conflict during a tenancy?

Conflicts commonly arise around timing, communication, and assumptions about access rather than the concept of showings themselves.

Why do access disputes happen even when a lease allows showings?

Disputes often arise because access expectations in practice differ from what parties assumed when the lease was signed.

Access and showings often create unnecessary conflict

Many disputes during a tenancy stem from misunderstandings about access and showings. We help landlords, tenants, and sellers clarify expectations so issues are addressed before they escalate.

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Disclaimer: This page is provided for general information only and does not constitute legal advice. Ontario tenancy outcomes depend on specific facts and current legislation. For authoritative guidance, consult Tribunals Ontario or a qualified Ontario legal professional.

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